We ship to Canada and Australia

Delivery Time 3 – 5 business days

Remote areas may take an additional 7 days

When shipping non-freight items to Canada and Australia, Ole Ole Flamenco only uses FedEx or DHL International shipping option. The total shipping cost does not include the Goods and Services Tax (GST) or customs duties, which will be due upon receipt of the delivery.

In stock items are normally shipped within 48 hours of order.

PO Box addresses are not acceptable for delivery.

Unclaimed & Returned Packages

If a package is returned to us because it was unclaimed by the customer, the customer must pay return shipping charges. We provide tracking numbers via email and/or via order status link. It is the customers' responsibility to track the package and be aware of its whereabouts.

Unfortunately International orders at Ole Ole Flamenco ALL SALES ARE FINAL since we provide all curated products and make sure these are in perfect shape.

Signature Required (Canada and Australia)

Canada and Australia clients signature are included in our fee. Ole Ole Flamenco is not responsible for packages lost or stolen. It is the customers' responsibility to check the tracking information we provide at the time of shipping and follow it to see when the package will be delivered.

Province of Quebec Shipping Restrictions

Currently, we only provide our products in English which is not in compliance with the Quebec language legislation. Therefore, some products are not available for shipping to the province of Quebec. Customers within Quebec may still purchase these products as long as they are shipped to a province outside of Quebec.

DAMAGED SHIPMENTS

When your order arrives, please inspect the carton for any damage that may have occurred during the shipping process. It is normal for the outer carton to show some wear and tear; however, if there is damage to the item(s) in your shipment, notify us immediately. Please indicate your order number when you call and retain the shipping box, packaging materials, and damaged items.